Last updated: 2 February 2026
Cookie Policy
1. Introduction
Welcome to Gander. This Cookie Policy explains how Gander Limited ("we," "us," or "our") uses cookies and similar technologies.
We value your privacy and aim to be completely transparent about the data we collect. It is important to note that our use of cookies depends on which part of our ecosystem you are visiting:
- Public Website (www.gander.co): We do not currently use cookies on our public-facing marketing website. You can browse this site anonymously without data being stored on your device.
- Gander Platforms (app.gander.co, console.gander.co, and Mobile Apps): We use cookies and similar technologies on these platforms to facilitate logging in, secure your account, analyze performance, and improve your user experience.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website or use an app. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
3. How We Use Cookies
On our Platforms (app.gander.co, console.gander.co, and mobile applications), we categorize cookies into the following groups. We will not store non-essential cookies on your device unless you have given us permission to do so.
A. Strictly Necessary Cookies (Required)
These cookies are essential for the operation of our Platforms. They include, for example, cookies that enable you to log into secure areas of our website (such as the Retailer Console) or use a shopping cart.
- Consent: Not required.
- Consequence of disabling: You cannot log in or use the core features of the service without these.
B. Functionality Cookies
These are used to recognise you when you return to our Platforms. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
- Consent: Required.
C. Analytical/Performance Cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our Platforms when they are using them. This helps us to improve the way our Platforms work, for example, by ensuring that users are finding what they are looking for easily.
- Consent: Required.
D. Targeting/Marketing Cookies
These cookies record your visit to our Platforms, the pages you have visited, and the links you have followed. We may use this information to make our Platforms and the advertising displayed on them (if any) more relevant to your interests. We may also share this information with third parties for this purpose.
- Consent: Required.
4. Cookie Schedule
Below is a summary of the specific cookie types we use on our active Platforms:
| Category | Purpose | Examples/Providers |
|---|---|---|
| Strictly Necessary | Authentication, Security, Load Balancing | Gander Auth: Used to keep you logged in securely. Session ID: Maintains your session state across pages. |
| Functionality | User Preferences | Locale/Lang: Remembers if you selected a specific language. UI Settings: Remembers dashboard layout preferences. |
| Analytical | Performance Tracking | Google Analytics: Tracks anonymous usage data to help us improve features. App Performance: Monitors app crashes or errors. |
| Targeting | Marketing & Attribution | Pixels/Tags: (If applicable) Used to track conversion from ads to app sign-ups. |
Note: As our services evolve, the specific cookies used may change. We will update this policy periodically to reflect these changes.
5. How to Manage Your Cookie Preferences
You have the right to choose whether or not to accept non-essential cookies.
Consent Management Tool
The most effective way to manage your preferences is through our Cookie Settings panel. You can change your choices or withdraw consent at any time by clicking the "Cookie Settings" link located in the footer of our Platform or within the App settings.
Browser Controls
While we recommend using our built-in settings tool, you can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
Important: If you use your browser settings to block all cookies (including Strictly Necessary cookies), you may not be able to access all or parts of our Platforms (e.g., you may be unable to log in).
6. Retention Period
- Session Cookies: These are temporary and are deleted from your machine when your web browser closes.
- Persistent Cookies: These remain on your computer or device until a specific expiration date or until you delete them.
7. Updates to this Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
8. Contact Us
If you have questions about our use of cookies or this policy, please contact us at:
- Email: support@gander.co
- Address:
- Gander Limited
- EuroManx House, Freeport
- Ballasalla, IM9 2AP
- Isle of Man
For more information about how we process your personal data, please review our Privacy Policy.